About Us

About Us

Enhancing Lives Through Quality Care

At Better Care and Support, we empower our clients by providing personalized home care and domestic assistance. As a privately-owned business, we pride ourselves on our experienced, DBS-checked team that delivers excellence with a human touch. Based near the historic town of Bolsover, we proudly serve the East Midlands, including Derbyshire, Leicestershire, and Nottinghamshire, ensuring professional support is always within your reach.

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Why Choose Us

ABOUT BETTER CARE & SUPPORT

Better Care and Support is a family-run business led by experienced healthcare professionals. We provide a wide range of healthcare solutions for clients, including hospitals, residential and nursing homes.

At Better Care & Support, we understand that needing assistance at home can arise unexpectedly, and welcoming a caregiver into your family home is an important and personal decision. Our team works closely with you to ensure minimal disruption, maintaining your routines while delivering compassionate, respectful care tailored to your needs.

We provide high-quality, bespoke care services to adults, children, and young people with a wide range of requirements, including personal healthcare, learning disabilities, and mental health support. Our experienced carers are dedicated to delivering reliable, person-centred care to the elderly, allowing them to remain comfortable, safe, and independent in their own homes and communities.

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Years Of Experience

FAQs
Do You Have Questions?

We’ve shared some of our most frequently asked questions to help answer any queries you may have.

At Better Care & Support, your care worker will provide personalised support based on your care plan, including personal care, daily living assistance, meal preparation, medication reminders, and light domestic tasks.

Care workers at Better Care & Support cannot carry out medical procedures or tasks outside their training or agreed care plan. Any specialist or clinical support will be arranged through qualified healthcare professionals.

Better Care & Support aims to provide continuity of care by assigning regular care workers wherever possible. If a change is required, you will always be informed in advance.

Your safety and privacy are a priority at Better Care & Support. All our care workers are fully vetted, trained, and follow strict safeguarding and confidentiality policies.

All care visits with Better Care & Support are monitored and logged to ensure carers stay for the full agreed duration and complete all tasks outlined in your care plan.

Better Care & Support offers clear and transparent payment options, with detailed invoices provided. Our team will support you in choosing the most suitable payment method for your care.

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